|
|
Account Help and Contact
Office Hours: 01.00pm to 09.00pm GMT+7 (WIB)
(Please Write in ENGLISH)
(Harus ditulis dalam Bahasa Inggris)
Please mention your login number on all correspondence !
GAINSCOPE (FXPRO - EURO ORIENT)
Account and Verification :
submit@gainscopepro.com
Subject = Submit Account / New Account - GainScope PRO
(please attach your identification documents and your utility bills)
Password Request / Recovery :
client@gainscopepro.com
Subject = Password Request
(please include your login number, VAC and attach your identification documents such as Government ID card, Driving License and Utility Bill)
Change Login Password :
Press Ctrl + O on Metatrader
Click Here for more information
Panduan Singkat Penggunaan Software Trading MetaTrader :
Klik Disini Untuk Panduannya (dalam Bahasa Indonesia)
Panduan Tentang Forex dan Perhitungannya :
Klik Disini Untuk Panduannya (dalam Bahasa Indonesia)
Change/Request VAC Password :
client@gainscopepro.com
Subject = VAC Request (OR "Change My VAC" if you want to change it)
(please include your login number and attach your identification documents such as Government ID card, Driving License and Utility Bill)
Change Leverage :
client@gainscopepro.com
Subject = Change Leverage
(please include your login number. Note: New leverage would be applied only to new positions opened after request approval)
Change Swap (Overnight Interest**) Request :
client@gainscopepro.com
Subject = Swap (Please inform us to change to swap free account or to swap account)
(please include your login number. Note: Your swap request would be applied only to new positions opened after request approval)
We offer Swap Free Account for Moslem clients
** Zero Overnight Interest (swap free) is for Positions left opened for less then 10 days will not be charged; however from the 11th day any position left opened will be charged commission, which is calculated according to the Swap rules. The commission will be equal to swap size for corresponding trading tools.
Change Account Profile:
client@gainscopepro.com
Subject = Change Account Profile
(please include your login number and attach your identification documents such as Government ID card, Driving License and Utility Bills)
Finance Department :
finance@gainscopepro.com
Subject = (depends on your request)
(please include your login number and transfer receipt)
Technical Support :
support@gainscopepro.com
Alternate E-mail Contact :
info@fxpro.com
support@fxpro.com
(please include your login number)
Complaint :
abuse@gainscopepro.com
Subject = (depends on your complaint)
(please include your login number and the screenshot (if any))
Agent Department :
agent@gainscopepro.com
(please include your live account login number)
Other Questions and Information :
info@gainscopepro.com
24 Hours Phone Service
Client Service: +357 25 969222
Trading Desk: +357 25 969239
|
|
|
|
|
|
